Platform / Analytics
Clearer visibility into sales, support, and AI usage
Mojeep analytics brings together available organization data on usage, leads, opportunities, orders, support, SLA, and CSAT for the selected reporting period.
Leads
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SLA
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CSAT
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AI usage
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Selected period · Currency-separated values
Purpose in your workflow
What is Analytics?
Analytics reports on available records. Order values and pipeline values are different measures and do not themselves guarantee collected revenue or business outcomes.
Capabilities for everyday work
CRM and sales
review customers, qualification, conversion, and deal stages.
Commercial values
inspect pipeline and order values separately by currency.
Support health
follow tickets, response and resolution timing, SLA breaches, and CSAT data.
Usage and reporting periods
review AI usage and select the relevant comparison period.
How it works
- 1Choose period
- 2Review metrics
- 3Check context
- 4Plan follow-up
Illustrative business workflow
From inquiry to clear follow-up
A fictional manager reviews a recent reporting period, finding tickets that missed targets and deals needing attention. They inspect currency-separated values and available comparisons, then direct follow-up toward actual records rather than relying on one isolated number.
How AI assists
Usage metrics help teams monitor AI operations. Performance interpretation needs reporting context and data quality; organization data requires analytics-view permissions.
Explore Mojeep agentsConnected work, clearer follow-up
Clear records, steps, and ownership help teams avoid repeatedly gathering information and hand work over with context. Use the capabilities and workflow above to identify what fits your organization.
Permissions and reviewable controls
Access follows organization scope, user roles, and permissions. Agent actions depend on tool enablement and approval policy; supported execution and audit records help teams review changes. Verify access before expanding use.
Related products
CRM
Mojeep CRM connects customer records, conversations, opportunities, activities, and support so employees and agents can continue work from shared, permission-scoped context.
Opportunities
Mojeep connects an opportunity to its customer, owner, stage, value, activities, and quotes so the team can review the next step and decision context.
Orders
Mojeep links a commercial order record to its quote, customer, opportunity, items, and status after conversion requirements are met; it is not a storefront or shipping system.
Tickets & Support
Mojeep connects a support ticket with customer context, priority, owner, SLA targets, and escalation, while giving the team related knowledge and interaction history.
Frequently asked questions
Are different currencies combined?
Commercial values are separated by currency to avoid combining amounts that are not directly comparable.
Are SLA and CSAT metrics available?
Support-health metrics use recorded data; coverage can be limited when feedback or sufficient records are unavailable.
See how Mojeep fits your team
Discuss the workflows, data, and permissions you need, and review the product experience with the Mojeep team.
Book a demo