Platform & Solutions
AI Knowledge Base | Mojeep
A business knowledge base that helps teams and AI agents find the right information at the right time with consistent, approved answers.
Knowledge
Mojeep’s AI knowledge base brings together your business information—service policies, FAQs, guides, and product details—so agents and employees can answer with confidence.
Who it is for
- Support teams
- Sales teams
- Operations teams
- Organizations needing a single source of truth for business knowledge
Structured content
Store knowledge articles, FAQs, policies, and product information in a way that is easy to find and update.
Retrieval and grounding
Use retrieval to ground responses in relevant business context and published information.
Approved knowledge
Control what is published and what the agent is allowed to use when answering or taking action.
Business problems it solves
- Knowledge scattered across files and chats
- Inconsistent replies
- Difficulty updating business policies
- Slow knowledge capture and refresh
How it works
Common use cases
Frequently asked questions
Can we add FAQs and knowledge articles?
Yes. The knowledge base can include FAQs, articles, policies, and operational guidance that are easy to publish and update.
What does RAG mean here?
It means retrieving the most relevant information from the knowledge base and using it to ground the answer or workflow decision.
Is knowledge isolated by tenant or team?
Yes. Knowledge can be organized to reflect tenant, organization, or team boundaries so each group sees the information appropriate to them.
Does the agent need a large knowledge base?
Not necessarily. The quality and structure of the content matter more than raw volume.